{"id":3,"date":"2024-11-12T18:43:37","date_gmt":"2024-11-12T18:43:37","guid":{"rendered":"https:\/\/staging.otacos.ca\/?page_id=3"},"modified":"2025-02-20T17:33:17","modified_gmt":"2025-02-20T17:33:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/otacos.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-image:url(&#039;https:\/\/otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg&#039;);--awb-bg-position:center center;--awb-bg-size:contain;--awb-width-large:100%;--awb-margin-top-large:40px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:40px;--awb-margin-right:20px;--awb-margin-bottom:50px;--awb-margin-left:20px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Privacy Policy<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-image:url(&#039;https:\/\/otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg&#039;);--awb-bg-position:center center;--awb-bg-size:contain;--awb-width-large:100%;--awb-margin-top-large:40px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/otacos.ca\/wp-content\/uploads\/2024\/11\/PAPER4.svg\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:40px;--awb-margin-bottom:50px;--awb-font-size:40px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;font-size:1em;\">Privacy Policy<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">This privacy policy was last updated on: March 19, 2024.\u00a0<\/span><\/p>\n<h2 class=\"wp-block-heading\"><span style=\"color: #000000;\"><b>Introduction<\/b>\u00a0<\/span><\/h2>\n<p><span style=\"color: #000000;\">At <a href=\"https:\/\/foodtastic.ca\/\" target=\"_blank\" rel=\"noopener\">Foodtastic<\/a>, we prioritize your privacy and adhere to privacy regulations, including Quebec\u2019s Act Respecting the Protection of Personal Information in the Private Sector. We aim to make it clear how we handle your personal information\u2014what we collect, how we use it, who we share it with, and how we ensure its security.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">By providing us with your personal information when interacting with our websites after being informed of this privacy policy, you consent to our use and disclosure of that information in the manner described in this policy.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">In this policy, we\u2019ll address:\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\">What Personal Information We Collect\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\">How We Use Your Information\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"color: #000000;\">How We Share Your Information\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span style=\"color: #000000;\">Specific Personal Information Use\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span style=\"color: #000000;\">Where We Process Your Information\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span style=\"color: #000000;\">Information retention\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span style=\"color: #000000;\">How Long We Retain Your Information\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span style=\"color: #000000;\">How We Protect Your Information\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span style=\"color: #000000;\">Cookies and Tracking\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span style=\"color: #000000;\">Your Rights Regarding Your Information\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"17\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"11\" data-aria-level=\"1\"><span style=\"color: #000000;\">How to Contact Us\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">We\u2019re committed to ensuring your personal information remains safe and protected.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Our Brands [include]: La Belle et La Boeuf, Big Rig, La Chambre, Rotisseries Au Coq, Rotisseries Benny, Joliette BBQ, Rotisseries Fusee, Souvlaki Bar, Gatto Matto, Milestones, Monza, Tommy Caf\u00e9, Chocolato, Bacaro, Carlos and Pepes, Copper Branch, Freshii, Quesada, L\u2019Gros Luxe, Nickels, Pita Pit, PokPok, Prime Pubs, Second Cup, Shoeless Joe\u2019s, La Slice, Freshii, Quesada, Noodle Box, Archibald Restaurants, <a href=\"https:\/\/otacos.ca\/en\/\">O\u2019Tacos<\/a>, Jimmy John\u2019s.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\" data-ccp-props=\"{}\">\u00a0<\/span><span style=\"color: #000000;\"><b>What Personal Information We Collect<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">When you interact with our websites, we may ask for your Personal Information and collect data on your usage of our websites.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Types of Personal Information that we may collect:\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Full name:<\/b>\u202fYour complete legal name.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Email address:<\/b>\u202fYour electronic mail contact.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Username:<\/b>\u202fThe unique identifier you choose for your account.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Phone number:<\/b>\u202fYour contact number.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Address:<\/b>\u202fYour physical mailing address.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>IP address:<\/b>\u202fThe unique identifier for your device on the internet.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Browser type:<\/b>\u202fThe internet browser you use.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Operating systems:<\/b>\u202fThe software powering your device.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Date of birth:<\/b>\u202fYour birth date.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span style=\"color: #000000;\">Information related to your interactions, such as complaints, inquiries, and communication with us.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"11\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Details about services you\u2019ve received from us:<\/b>\u202fSpecifics about services you\u2019ve used.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"12\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Location data:<\/b>\u202fInformation about your geographical location.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"18\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"13\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Photos:<\/b>\u202fVisual content you may provide\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Circumstances under which we will collect this information:\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Chat functions:<\/b>\u202fInformation collected when you engage in chat or messaging features on our platforms.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>User registration:<\/b>\u202fData gathered when you create an account with us.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Subscribing to newsletters:<\/b>\u202fInformation collected when you sign up for our newsletters.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Contests:<\/b>\u202fData obtained when you participate in contests or competitions.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Surveys:<\/b>\u202fInformation gathered from your responses to our surveys.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Job Applications:<\/b>\u202fData provided when you apply for a job opportunity with us.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Placing Orders:<\/b>\u202fInformation collected when you make online food orders.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"19\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Purchasing a Gift Card:<\/b>\u202fData gathered when you buy a gift card from us.\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\"><b>How We Use Your Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">At Foodtastic, we are dedicated to providing you with the best possible experience. To achieve this, we use your personal information for severa purposes, ensuring that our services are personalized, secure, and responsive to your needs. Here\u2019s a breakdown of how we use your personal information:\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Customization of Content and User Experience:<\/b>\u202fTailoring our services to provide a personalized and engaging experience.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Identification:<\/b>\u202fRecognizing you when you use our services for a seamless experience.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Account Set-Up and Administration:<\/b>\u202fManaging your account and ensuring its smooth operation.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Conducting Polls, Surveys, and Contests:<\/b>\u202fGathering valuable insights and feedback from our users.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Internal Research and Development:<\/b>\u202fContinuously improving our services and offerings.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Legal Obligations<\/b>: Complying with applicable laws and regulations.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Internal Audits:<\/b>\u202fEnsuring the integrity and security of our systems and data.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Fulfillment of Obligations in Agreements:<\/b>\u202fMeeting our commitments as outlined in user agreements.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Gathering Feedback and Opinions:<\/b>\u202fListening to your thoughts on the services we provide.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Notification of Service Changes:<\/b>\u202fKeeping you informed about updates and alterations to our services.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"11\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Responding to Requests and Comments:<\/b>\u202fAddressing your inquiries and feedback.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"12\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Transaction Processing:<\/b>\u202fFacilitating and securing your financial transactions.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"13\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Communication:<\/b>\u202fKeeping you informed about relevant news and offers.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"14\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Analytics:<\/b>\u202fAnalyzing data to enhance our services and user experience.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"15\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Purchase of Giftcards:<\/b>\u202fWhen you buy gift cards, we use your information to process the transaction and ensure a seamless gift-giving experience.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"20\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"16\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Placing Online Orders:<\/b>\u202fYour information is used to fulfill your online food orders efficiently, making sure you receive the items you\u2019ve selected in a timely and accurate manner.\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\"><b>How We Share Your Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">We may share your information for the following purposes:\u00a0<\/span><\/p>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"21\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Regulators and Legal Compliance.<\/b>\u202fWe may share your personal information with regulatory authorities when required to comply with applicable laws, regulations, or legal processes.\u00a0<\/span><\/li>\n<\/ol>\n<ol>\n<li data-leveltext=\"%1.\" data-font=\"\" data-listid=\"21\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\"><b>Specific Purposes.<\/b>\u202fWe may share your personal information with third parties to fulfill specific purposes related to our services. Below is a list of our service providers and the services they provide:\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"color: #000000;\"><b>MailChimp:<\/b>\u202fAn automated marketing platform and email marketing service used for communication and marketing purposes.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Ueat:<\/b>\u202fPowers our online restaurant ordering system, making it easy for you to place food orders online.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Tacit:<\/b>\u202fProvides branded applications for specific restaurant brands like Second Cup, Pita Pit, Quesada, Freshii and O\u2019Tacos enhancing your brand-specific experience.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Deliverect:<\/b>\u202fManages online orders efficiently, ensuring a smooth order fulfillment process.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Paytronix:<\/b>\u202fA loyalty provider that facilitates our loyalty rewards programs, allowing you to earn and redeem rewards.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Datacandy:<\/b>\u202fAnother loyalty provider integral to our loyalty rewards programs, offering a seamless rewards experience.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Spoonity:<\/b>\u202fYet another loyalty provider used to enhance your participation in our loyalty rewards programs.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Veloce:<\/b>\u202fResponsible for sales reporting, helping us analyze and improve our services.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>GiveX:<\/b>\u202fA loyalty provider that enhances your engagement with our loyalty rewards programs.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>BlackBird:<\/b>\u202fSpecializes in application development, enabling us to offer innovative features and experiences.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>Meta\/Facebook\/Instagram:<\/b>\u202fUtilized for social media engagement and communication with our customers.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\"><b>TikTok:<\/b>\u202fUsed for social media engagement and sharing creative content with our audience.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Those trusted partners access your personal data solely to enhance your Foodtastic experience, upholding the same stringent data privacy and security standards we adhere to.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">When engaging in online food orders, loyalty programs, surveys, or job applications, you may be directed to the Service Provider\u2019s site. It is your responsibility to acquaint yourself with their privacy policies and data handling practices.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Safeguarding your privacy while delivering outstanding dining experiences is paramount to us. If you have any inquiries or concerns regarding our information sharing practices, please reach out to our Data Privacy Officer at the contact information provided below.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>Specific Personal Information Use<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">To fully access the website, as a user, you can register for an account by completing a registration form. Certain personal information is collected during this process, including your name and email address. This information is used to contact you, suggest appropriate products and services, and improve your user experience.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">To place an order, as a registered user or guest, you must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This data is used for billing and to fulfill your order. If there are issues with the order, we may use this information to contact you.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Personal information may be used without knowledge or consent in situations when legally required or permitted.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>When We Process Your Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">When you visit one of our websites, whether you are located inside or outside of Canada, please be aware that your personal information may be processed in various jurisdictions, including but not limited to the United States. If you are located in Quebec, your personal information may be transferred outside of Quebec.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Why We Transfer Your Information\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">We may transfer your personal information to other countries for specific purposes, including:\u00a0<\/span><\/p>\n<table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1184\" aria-rowcount=\"3\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><b>Jurisdiction\u00a0 \u00a0 \u00a0 \u00a0<\/b>\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><b>Category of Personal Information\u00a0 \u00a0 \u00a0 \u00a0<\/b>\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\"><b>Purpose<\/b>\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">United States\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Customer Information Research\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Research purposes, marketing, order fulfillment.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">United States\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Cookie data\u00a0<\/span><\/p>\n<\/td>\n<td data-celllook=\"69905\">\n<p><span style=\"color: #000000;\">Research purposes, marketing, website functionality.\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span style=\"color: #000000;\"><b>\u00a0<\/b><\/span><span style=\"color: #000000;\"><b>Information Retention<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">We will only retain your personal information for the duration necessary to fulfill the purposes for which it was collected. When defining the appropriate retention length, we consider the retention requirements in the applicable laws.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>How We Protect Your Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">Securing your data is a priority for us, both online and offline. We have implemented appropriate safeguards to prevent personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">We collect credit card information when you place an order. This data is encrypted and secured throughout transmission and at rest. Secure web access can be verified by the lock icon in your internet browser address bar and using \u201chttps\u201d at the beginning of the web address, where the \u201cs\u201d indicates a secure connection.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Employees and third parties are provided only with personal data on a need-to-know basis and only the minimum amount they require to complete their specific job. All employees are also subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Procedures have been developed and tested to handle a potential data breach. These procedures are designed to ensure affected individuals and regulators are notified of the breach (if required by the applicable laws) and damages can be minimized.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>Protecting Your Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">We follow a Zero-Trust model to ensure the security of your data, implementing robust safeguards in a controlled and secure environment. While we maintain reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure, it\u2019s important to note that no online method of data transmission or electronic storage is entirely risk-free. Although we employ commercially acceptable means to safeguard your data, we cannot guarantee its absolute security.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Your privacy is of paramount importance to us, and we continually strive to enhance and maintain the security of your personal information. Should you have any questions or concerns about data security, please don\u2019t hesitate to contact us.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>Cookies and Tracking<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">Cookies and Tracking Technologies\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">We utilize cookies and tracking technologies to enhance your experience and gather insights into website usage. These technologies help us understand how visitors interact with our websites.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Third-Party Services\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">We may engage third-party services like Google Analytics and Facebook Pixel. These services may place cookies on your device to collect data about your visits to our websites. This data includes page views, time spent on pages, and interactions with content.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">How We Use Third-Party Data\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">We use data collected by third-party services to analyze website traffic, improve our services, and optimize your experience. This information is aggregated and does not allow for your direct identification.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">Managing Your Preferences\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact your browsing experience.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>Your Rights Regarding Your Personal Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">We aim to maintain information that is accurate and up to date. If your personal information changes (e.g., moving addresses), please notify us of any changes or updates to your information.\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">In certain instances, you have the right to request:\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"22\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span style=\"color: #000000;\">Access the personal information we hold about you or request a copy of it.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"22\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span style=\"color: #000000;\">Request rectification or deletion of the personal information we hold about you.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"22\" data-list-defn-props=\"{\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span style=\"color: #000000;\">Withdraw your consent to our use or communication of your personal information. However, we might not be able to provide you our certain functionalities of our website or provide you with our services.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">To exercise your rights, please contact us via the email, mail, or phone information provided below in the \u201cContact Information\u201d section. We may ask you for identification to ensure that it is you.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>External Links<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">On our websites, you may encounter links to other third-party websites. Be aware that we are not responsible for the content or privacy practices of these other sites. We encourage all users to read the privacy policy of any other sites that collect your personal information.\u00a0<\/span><\/p>\n<h3><span style=\"color: #000000;\"><b>Contact Information<\/b>\u00a0<\/span><\/h3>\n<p><span style=\"color: #000000;\">We have appointed a Data Privacy Officer to assist with questions, requests, and complaints regarding this privacy policy and our processing of your personal information. You can contact our Data Privacy Officer via email at\u202f<a style=\"color: #000000;\" href=\"mailto:security@foodtastic.ca\"><b>security@foodtastic.ca<\/b><\/a>, or mail us at:\u00a0<\/span><\/p>\n<p><span style=\"color: #000000;\">9300 Trans Canada Route<\/span><br \/><span style=\"color: #000000;\">Saint-Laurent<\/span><br \/><span style=\"color: #000000;\">Quebec\u00a0 H4S 1K5<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - O&#039;TACOS<\/title>\n<meta name=\"description\" content=\"Learn how O&#039;Tacos collects, uses, and protects your data in our Privacy Policy. 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